Last updated: 03 April 2026.
1. Who we are
Tshinaki Cash Loans is a division of Tshinaki Group (Pty) Ltd, a South African financial services provider registered with the National Credit Regulator (NCRCP NCRCP22770), registration number 2025/259948/07. This policy explains how we handle personal information when you use our website or apply for our services.
2. Information we collect
We collect information you provide when you contact us, subscribe to our newsletter or complete a loan application. This may include your name, contact details, identification information, income information, and supporting documents required for affordability assessment.
3. How we use your information
Your information is used to verify identity, complete affordability checks, communicate about your application, comply with legal and regulatory obligations, and provide ongoing service. We do not sell your information to third parties.
4. Legal basis
We process personal information in line with the Protection of Personal Information Act (POPIA), the National Credit Act, and other applicable South African laws.
5. Security
We use appropriate technical and organisational measures to protect information from unauthorised access, alteration, disclosure or destruction. Access to personal information is limited to authorised personnel.
6. Sharing information
We may share information with credit bureaus, verification providers, regulators, and service providers who assist us in delivering our services. All such sharing is subject to confidentiality and legal obligations.
7. Retention
We retain personal information for as long as needed to provide services and to comply with legal and regulatory requirements.
8. Your rights
You may request access to, correction of, or deletion of your personal information, subject to legal and regulatory constraints. To exercise these rights, contact us at admin@tshinakitp.co.za.
9. Cookies
We use essential cookies to make the website function and optional cookies to understand how our site is used. You can control cookies through your browser settings.
10. Contact
Questions about this policy can be sent to admin@tshinakitp.co.za or posted to our office at 4 Daniel Road, Rhodesfield, Kempton Park, 1619, South Africa.